Frequently Asked Questions
Find answers to common legal and platform-related questions through a cleaner, modern FAQ experience.
How do I send documents to my lawyer?
Once your matter is active, documents can be shared securely through the agreed communication and intake process with your lawyer.
Can the public see my case details?
No. Case details are handled confidentially and shared only with the relevant professionals involved in your matter.
What happens if the lawyer does not do the work?
The matter should be escalated through the client support channel so engagement status and next steps can be reviewed quickly.
Can I pay via credit card?
Payment methods depend on the matter structure and arrangement in place. The support team can confirm current payment options.
How long does it take to get a response?
Response times vary by matter, but the platform is designed to keep communication clear, timely and easy to follow.
Do I need to create an account to submit a case?
An account helps organize communication, documents and status updates, making the process smoother for both clients and lawyers.